Our Mission

To provide centralized computing and network support for members of the university community.

To maintain administrative servers, university network, and information stored on its resources by members of the university community.

To provide adequate access to information located on and off campus.

Computer Support Services

Computer Support Services provides technical support, computer repair and software training to faculty and staff. Our goal is to provide high quality, timely service to the university community.

The Computer Support Help Desk provides technical support via the Internet, phone or email. You can access the Help Desk web site or send email 24 hours a day, 7 days a week. Phone support is available Monday through Thursday from 8 a.m. to 7 p.m. and Friday 8 a.m. to 5 p.m.

Network

The Network Group is responsible for the network backbone infrastructure and central file service. The Network Group manages and maintains; Network and Email Account Services, Network, Security Policies, Maintenance of Administrative Services Servers, Placement and Connectivity of all Servers, Network Printing to the Departmental Printers, Internet Access, Email Policies, Dial-In Services, Computer Crimes Act. This Group will perform network upgrades as the need arises. The campus community will be fully informed of network procedures, down time and upgrades.

Applications

The Applications Group mission is to provide useful, accurate, and timely data to effectively manage Florida Gulf Coast University and serve its students. The Applications Group will provide leadership and consultation, promote information sharing and efficiency, and work to eliminate data redundancy. In addition the Applications Group will assist departments with evaluating application software and designing and implementing state-of-the-art software systems.